1. Introduction

Welcome to POS Hub, a product of Ariyes Online Sdn Bhd. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you use our website and services. By accessing or using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on our website, make a purchase, or contact us for support. This may include:

• Personal Identification Information: Name, email address, phone number, and billing information.
• Business Information: Business name, address, and tax information.
• Technical Data: IP address, browser type, operating system, and device information.
• Usage Data: Pages visited, time spent on the site, and navigation patterns.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide and Maintain Services: Ensuring our software operates smoothly and meets your needs.
• To Improve Our Services: Analyzing usage data to enhance our website and software functionality.
• To Process Transactions: Handling payments, orders, and account management.
• To Communicate with You: Sending important updates, newsletters, and responding to inquiries.
• To Ensure Security: Protecting your information and our systems from unauthorized access or breaches.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third parties for the following reasons:

• Service Providers: To assist with payment processing, data analysis, and customer support.
• Legal Requirements: To comply with legal obligations or respond to lawful requests from public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand your preferences and provide personalized content. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect the functionality of our website.

6. Data Security

We implement a variety of security measures to protect your personal information. These include encryption, secure servers, and regular security audits. While we strive to protect your data, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access and Correction: You can request access to your data and ask us to correct any inaccuracies.
• Deletion: You can request that we delete your personal information, subject to legal obligations.
• Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before providing any personal information.

10. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our services after the changes have been made will constitute your acceptance of the revised policy.